Reservations

If you have allergies or strong intolerances, it is ABSOLUTELY NECESSARY that you speak to us before making your reservation to determine if we can accept your booking.

– Due to the characteristics of our menu, we do not accept diners who do not eat any seafood.
– We do not have vegetarian or vegan menus.

As a general rule, reservations with children under 14 years of age are not accepted, Enigma’s atmosphere takes place in an adult environment with a playful and gastronomic approach. However, we understand that there are minors with experience in gastronomic restaurants, if so, consult us beforehand.

a.- The cancellation of the reservation must be communicated to the restaurant 72 hours before the reservation is made.

b.- In the event that the cancellation is made in less than 72 hours, a penalty of 240 euros per person will be charged.

To proceed with a cancellation, you must inform ENIGMA as soon as possible in working days of the reservation, and indicate that the reservation is to be cancelled either by email or by telephone.

Once the booking has been made through the web engine you will receive an email confirming the validity of the booking with all the corresponding information.
If you wish to change the date of the reservation or the number of diners, your request will be dealt with as long as it is made at least one hour before the agreed time, and if there are places available.

We inform you that days before the reserved date and time, you will receive an email and sms where you must reconfirm or cancel the reservation in the links that are enabled for this purpose, if they exist.

Only once the booking has been reconfirmed by you from the email or sms, you will have your booking completely confirmed. If you prefer, you can confirm your reservation by calling the restaurant before the reservation date.

In case of no-show, no notice or cancellation at least a few hours before the reserved time, we will proceed to charge the corresponding amount per person, in case the reservation has a cancellation policy, the amount of the reservation will be charged to the customer.

If you wish to book for 1 person, you must join our waiting list as it is not possible to book through the booking engine. You can also send us your request to info@enigmaconcept.es

It is not allowed to come to Enigma wearing shorts, tank tops or beach flip-flops.

If you are planning your holiday or want to make a reservation more than 60 days out, please email us at info@enigmaconcept.es or phone us at +34616696322.